About Us

Kyle Moore is the Owner of the Company and Designated Broker of the Property Management division. A landlord himself for many years, Kyle understands the industry extremely well and spends time communicating with owners, leads and tenants. Every conversation with a prospect starts with Kyle asking questions about their needs and how his company can best deliver on them. He finds himself in the middle of things when there is a dispute or a problem and values capability as the top feature that makes a great manager.

He oversees the hiring of new managers as well as communication to owners about the changing laws and practices of the company. The 4th generation MacPherson to run the business, he prides himself on how well his team communicates and does what they say they will do. He lives in North Seattle with his family and roots for all the local sports teams even if the Mariners have been breaking his heart since 1980 and his Sonics have been on an extended 16-year road trip. He coaches the Girl’s Flag Football Team at Bishop Blanchet High School currently. Go Bears!

Andrea Ramos moved to Seattle in 2003 and started her career in insurance sales before she founded and ran the healthy fast-food company, GFF, now called Wonderbowl. She started from scratch in her own kitchen in 2012. Her introduction to property management was leasing out her own home, as a tenant in a commercial commissary kitchen and then building her own commercial commissary kitchen in South Seattle out of a converted fortune cookie factory. She found tenants that were a good fit for the kitchen and shared the space well with her growing business operations. She learned that finding the right balance of rent and fit was essential to success. After her businesses were acquired in 2019, she set her sights on a new industry.

In 2021 she was hired by MacPherson’s to help modernize and run the company with an eye on efficiency, productivity, and long-term growth. Just as she had her own food business, the entrepreneur in her searched for the best way to get things accomplished. This has all come true for MacPherson’s as she has been the catalyst behind the restructuring of the Property Management and Corporate divisions. She has a BA from Arizona State University and an EMBA from Quantic. She enjoys hot yoga, cooking, and traveling to any place with sunshine near a beach. She lives in north Seattle with her two children and husband.

Kathryn is our managing broker, having started with MacPhersons in 2022 after years of experience managing all types of properties from single homes, to apartment buildings, to Mobile Home Parks and multifamily properties. She is a wealth of knowledge and experience, and her clients rave about her commitment to each of their properties and concerns. She is an active member and educator for RHAWA (Rental Housing Association of WA).

Her peers have recognized her as one of the best in the region and last year she was elected as President of the Board for NARPM Washington State Chapter and King County Chapter Education and Legislative Committee Chair. She lives in Lake Stevens with her husband of 21 years and they have 6 children.

Travis is a seasoned problem solver and a favorite of all his clients. He has been with MacPherson’s since 2020 and excels at keeping homes in great shape, maintain the best market rent and taking care of his tenants and landlords. He has grown into our top producing manager and specializes in Seattle rentals.

His book of business spans the Seattle area north of downtown all the way to Greenwood, Broadview and into Shoreline. He currently lives in Ballard, and he enjoys being outdoors, traveling, and spending time with friends and family.

Keifer is our Multifamily specialist, dealing with much of our duplex / tri plex / apartment building sized portfolios. He knows how to maintain multiple properties for a single owner, overlap vacancies and how to create the best return for our clients who have multiple units but one address. His knack for knowing how to price, when to turn, and how to best prepare properties all while he has to maintain peace at a community is a real skill.

We have seen growth in rents collected and tenants retained since Keifer started with us. He honed these crafts working in the entertainment industry in Hollywood out of school – having to wear so many hats, massage egos and take each role seriously. He was raised in Bellingham and currently lives in North Seattle with his wife and 4 year old daughter.

Kristian moved to Colorado at 9 years old from Bulgaria. His first work in Real Estate started in his father’s construction business. He attended the University of Colorado, studying Economics before joining the Army where he ran his company operations office, supervising administrative and supply sections, being the person responsible for building repairs, utilities and fire safety.

Licensed in 2022, Kristian operates our South End Book covering properties from his home in White Center down as far south as Tacoma and Federal Way. He does a tremendous job covering our largest geographic area and his clients appreciate the straight forwardness with which he operates. He is married with a young son at home and a his dog, Yeti.

Ben is a licensed real estate broker with an extensive background in management and entrepreneurship. He started with MacPherson’s in 2023 and has taken quickly to the industry, growing his book of business by word of mouth and with great performance. Before working for MacPherson’s, he founded and operated Decibel Brewing Company in Bothell, WA.

His well-rounded professional experience serves him well to get results, communicate clearly and quickly, and he has a great personal touch with tenants and landlords. His current area of expertise is the Eastside, as he lives in Kirkland and manages properties from the Sammamish Plateau to Juanita Beach.

Barry Zenk is a property manager from the greater Seattle area with 15+ years of experience in property management, hospitality management, and estate management. He strives to help improve people’s lives and assets with his work. As an investment property owner himself, Barry’s professional goal is to make the relationship between property owners and their tenants smooth throughout the cycle of the real estate process.

He has tremendous life experience and has lived all around the world, including Tokyo, Japan to Palm Beach Florida, Bloomfield Hills to Tempe, Arizona, and Cape Town, South Africa, but Seattle is truly home. When not working, he loves playing volleyball, working in the yard, restoring an 1894 home back to its original state, and traveling. Friendly, outgoing, and easy to work with, it is no wonder his clients consider him to be a friend and an asset for their investment property management.

Naeemah is the consummate Property Manager, having excelled in the field for over a decade and a half. Her ability to connect with landlords, settle the issues that arise and lease up and find great tenants has set her on a path to success for MacPhersons and all her properties. She is focused north King and South Snohomish counties as her territories and has already brought a level of calm and professionalism to our company that is unmatched. In her free time she enjoys reading and spending time with family and friends and spending time outdoors.

Crystal has joined our team as an Assistant Property Manager focused on the south end. She has spent the last 20 years in hospitality, but now with one kid off to college and another finished high school, she was ready to expand her customer service skills and has found the perfect place to help others, assist, and be a positive force for her clients and our company. Born and raised in the area and she is a longtime homeowner in Federal Way.

When she isn’t working, she loves cooking, taking care of exotic plants, golfing, and cheering on the Seahawks, where she has worked part time as a bartender for over 16 years. She has a delightful personality and is really bright  and every year she tries out to be on Jeopardy, where one day she will be the best contestant they have ever had!

Maxwell is another on our team that started his professional career making movies in Hollywood. Smart, attentive and driven, he is a great fit for the fast paced, but also start and stop nature of Property Management. He can multitask and know when and how to get the most out of every challenge. He lives in Bellevue and will mostly assist with the Eastside territory.

Sofia Shabalova started at MacPherson’s as an intern doing filing work as well as tasks such as utility set up and unclaimed property. Her ability to find an answer and finish the role while not getting overwhelmed led to a permanent position in our accounting department in 2023 where her patience and hard-working qualities are put to work daily, setting up new accounts, processing rent and creating owner statements. 

Sofia can get through any task in a timely manner and pays great attention to detail. She has thrived in the role and is a valued member of our in-house team.

Jeana McDonald brings 35 years of experience in the Real Estate industry, with over 20 of that exclusively dedicated to serving Community Associations. She has experience in Association Accounting and Management of Associations as well as Executive Management of Association Management Companies. To round out this experience, she is also a Licensed Real Estate Managing Broker and Professional Coach.

She brings a passion for building teams and partnerships and a love of people to everything she does. Referred on the team as ‘The Wizard’ because she is behind every training, best practice and teaches everyone on our team how to be the best Community Association Manager they can be. She lives with her husband and two cats Piper and Poe and her favorite place to get away from work is any Ocean Beach!

Laura Hargitt is Community Manager who has built a career in the industry managing HOAS and Condos of all shapes and sizes. She came to MacPhersons with a boatload of experience and the strongest references imaginable and has not hit a rough patch yet. Every board member who works with her senses her attention to detail, care and calm when it comes to solutions to hard problems. 

At over 20 years in this industry, Laura is an expert in Budgeting, governance and always has an answer based in facts, not opinions. She loves the Puget Sound and water in general with her favorite hobbies as Sailing and Swimming.  But her most favorite thing to do is spending time with her family and grandkids.

Jen came to our industry after a career in the Veterinary Hospital Industry, working at multiple sites and dealing with real tragedy – the family pet illness. She is built for dealing with what might come her way at her communities, responding with empathy and compassion, knowing the rules and getting things accomplished quickly. She began with MacPherson’s in 2024 watching many of our smaller communities and has quickly become an asset to them and our team. 

She owns and operates her own rentals as well and really understands home ownership and the partner that the community manager is for everyone who lives in an HOA. She lives in Snohomish with her husband and last remaining high school kid.

Alex cut her teeth in the Tax credit world of property management, running an on site team and community in Everett. Her transition to Community Management has been a natural one as she is a great listener, task completer and manages to not match the emotion when things get hard. One of her first communities experienced the unthinkable – A FIRE that displaced all units. 

She stayed calm, worked with local authorities and the insurance company to mitigate a really hard situation. She lives in Everett and helps take care of her beloved Grandfather.

Farrah has an extensive property management background and came on board with MacPherson’s early in 2024. She has a natural gift for staying calm and focused on solutions. Her boards and communities love her wit, her quick response and her professionalism. She has a couple of large single-family communities as well as some smaller condo’s in her portfolio. In her free time, she loves to hang out with her son and is a true video gamer.

Nick is originally from Florida but came out to the PNW to study Public Health at the University of Washington. He came to MacPherson’s with over 4 years experience as a Community Manager. His vendors, boards and the homeowners in his community have all shared how easy going he is, gets back to them with solutions and finds a way to get even tough missions accomplished. 

He has a real touch for Condo’s and has been assigned to a few ones in difficult times and situations – always finding a way to keep the ball moving forward. Nick has 2 teenage kids and lives in Mountlake Terrace.

Lena has over 7 years experience in Property Management and works our south end territory. She has a diversified portfolio and does a great job staying calm and coming up with solutions for her boards and Communities. She has a young son and in her free time enjoys cooking and relaxing with her family

Heather started her career in Community Management in 2017 and has been a star in the industry. She has managed all shapes and sizes of communities, holds her CMCA and AMS and is working towards completing her PCAM in 2025 . She understands the needs of her various communities and does a great job communicating and getting results. 

Her territory is the I-405 corridors from Kent to her home in Kirkland. She lives with her husband and two sons as well as a French bulldog Mercedes and kitty Ivy. In her spare time she enjoys doing paranormal investigations, traveling, and playing bingo.

Carol Kempton’s career in Community Association Management began when she relocated to Edmonds from the Midwest and volunteered to help run a self-managed condominium where she purchased a home. Soon she was the president and the absolute engine of one of the best community turnarounds you could imagine. Her community was out of money, run down and had a punch list as long as your arm. Through planning, patience, and drive, she got it turned around. Some of her neighbors said, “Carol, you should do this for a living.” And their advice was spot on. Carol was hired in 2023 and has stepped in and absolutely shined! 

She had a career running an engineering firm, as well as customer service background and both of those are on display with her work, boards, and communities. Every association that has her sings her praises. She is quick to respond, thoughtful and a true pro. She enjoys being around her family and friends any time she can get together with them.

Jennifer Snow is a Community Association Manager who started her career as the president of her own Condo Association. From this position she saw the troubles and problems most associations experience and learned how to solve them on her own. This led her to a now 10+ year career in the industry that has had her manage communities of all shapes and sizes. We hired her in 2020 and she has been a brilliant addition.

Her portfolio ranges from Single Family communities in Snohomish county, as well as some mid sized condos where she has stepped into tough situations and absolutely shined. She is a hard worker who goes the extra mile for her communities and her co-workers, a reliable member of our team. She has a 7 year old daughter who is the light of her life.

Nui Keu is a Community Association Manager with 10+ years of experience in multi-family property management. She recognizes and values the trust her clients place on her and strives every day to exceed their expectations by being proactive and having open communication, dedication, transparency and professionalism. Originally from Hawaii, Nui has lived in the Northwest for nearly 20 years.

Her portfolio is mostly on the eastside near her home in Kirkland. She has been a great addition to the MacPherson’s Community Management team, building the trust and relationship with the associations and boards. In her spare time, Nui helps with the senior community through her church, while making time for her other passion, which is the outdoor activities.

Tuesday Kelly is a local native and a graduate of the University of Washington. After working for nearly 7 years in student housing, she was hired by MacPhersons and has quickly grown into a star as a Community Association Manager. She has a depth of knowledge, experience with single family and condo communities, and has a personal drive to give great customer service, quickly. Her communities and boards view her as a professional who has their needs in mind and know that she will stay on top of everything thrown her way.

She is fast to reply to issues that arise and works collaboratively to come up with great solutions. Tuesday lives in Kent and has a portfolio in that area as well as some great condos on Queen Anne hill. In her free time she spends time with her family, loves the TV Show “Friends” and her dog Edgar.

Michelle Miller is the head of accounting for our team and has over 13 years of experience in this role. She runs a team of dedicated with 3 General Ledger accountants, an Accounts Receivable and an Accounts payable position. She is smart, savvy and knows that accounting is the most vital portion of this business. 

She also cares tremendously about the product and results getting created from her division. Hired to help re-construct the entire department, she has spearheaded a software transition and done all the hard work of modernizing our systems and practices. In her free time she loves to hang with her two Golden Retrievers, Bo and Daisy.

Jasmine Riley has been a Community Association Manager with over 10 years’ experience in the Community Association and Property Management industry. She has an extensive and diverse administrative background providing direct administrative support and project management services to Executive level staff and Property/Community Managers. Jasmine takes great pride in her high level of integrity and outstanding work ethic, which allows her to successfully resolve issues in a timely manner.

Her role at MacPherson’s puts all these skills to work; she handles all our transitions, gets into the details for governance, assists and backs up all our managers when they go on vacation or need an extra hand who has been in their seat and oversees our Focus desk – where smaller communities who need help from time to time can find it. In her free time, she enjoys spending time with her daughter, cooking/baking, and painting.