Tenant FAQs

Properties are rented on a first-come, first-served basis once a completed application and all required fees have been submitted. We encourage you to apply promptly to secure the home you’re interested in.

Move-in costs vary by property. In most cases, tenants are required to pay the first month’s rent and a security deposit. Some rentals may also require last month’s rent depending on the lease terms.

Applicants must be at least 18 years old or the legal age required to enter into a lease agreement in the state where the property is located.

Yes. Security deposits are refundable as long as there is no excessive damage, all lease obligations have been fulfilled, and any outstanding rent or fees are settled. Deductions may apply for cleaning, damage, or unpaid charges.

A cosigner may be needed if an applicant does not meet the minimum income, credit, or rental history requirements. Cosigners must qualify financially and sign a guarantor agreement.

Applications can typically be submitted online or in person. You’ll need to complete the application form, pay the application fee, and provide supporting documents such as proof of income and a valid ID.

Tenants can pay rent online through a secure portal, by automatic bank transfer, or via check or money order, depending on what’s accepted for your property.

Pet policies vary by property. Always check your lease and contact management for approval before bringing a pet into the home. Pet deposits or monthly fees may apply, and some restrictions could be in place.

All tenants are jointly responsible for the lease. If one tenant wishes to leave, they may need to qualify on their own or find a suitable replacement tenant, subject to management approval.

Most leases require written notice prior to vacating. Review your lease agreement for the specific notice period and submit your written intent to vacate by the deadline provided.

Routine maintenance is handled by the property management team. Tenants are responsible for any damage caused by negligence or misuse. Please submit all maintenance requests promptly through the designated channels.